Refund policy

Return and Refund Policy

I want you to love your new artwork. If it doesn’t feel right in your space, you may request a return for studio credit within 7 days of delivery.

Requesting a return
Please email studio@georgiaedwards.art within 7 days of receiving your order. Contact me before sending anything back so I can provide return instructions.

Return condition
Items must be returned in their original condition, without damage or alterations, and securely packaged. Any accompanying Certificate of Authenticity must also be returned.

Studio credit
Once the returned item has been received and inspected, studio credit will be issued for the item’s purchase price. Change-of-mind returns receive studio credit rather than a refund to the original payment method. Studio credit will be issued within 3 days of receiving and inspecting your returned artwork

Return costs
For change-of-mind returns, the buyer is responsible for all incurred shipping costs, including original delivery and return shipping, and any associated duties, taxes, or customs fees. These costs are not included in the studio credit. 

Damaged or incorrect items
If your order arrives damaged or you receive an incorrect item, please email studio@georgiaedwards.art promptly with photographs of the item and packaging. Please retain the packaging while we arrange a resolution.

Georgia Edwards Art will cover the costs of resolving damaged or incorrect orders. Depending on the circumstances and availability, this may include a replacement or refund. These orders are handled separately from change-of-mind returns.

Questions
Please contact studio@georgiaedwards.art with any questions about your order or a return.